Communication skills Course
4 - 6 HOURS10 - 30 PEOPLELOW DIFFICULTY
We talk all the time. But do we really understand each other?
Communication isn’t just about what we say — it’s also about how, when, and to whom we say it. At work, in a team, with clients… sometimes just a few extra words or the wrong tone can lead to misunderstandings, delays, or even conflict.
In this course, we won’t teach you to manipulate or sugarcoat. We’ll teach you to speak so that others understand you — and actually want to listen. We’ll also teach you to listen in a way that really matters. And when tension arises? We’ll show you how to stay calm and handle even the toughest conversations with dignity.
Course Program
- Basics of clear and concise communication How to express yourself clearly, briefly, and still humanely — without unnecessary words or beating around the bush.
- Listening as a key skill
Active listening, reading between the lines, and working with non-verbal signals. - Types of communication styles
Some people speak in bullet points, others need a story. How to adapt without losing yourself. - Handling difficult conversations
Conflicts, feedback, emotions. How to stay respectful and keep your message intact. - Argumentation and persuasiveness
How to structure your thoughts so they make sense and have impact — without pressure. - Team and organizational communication
How to communicate across hierarchies, convey changes, and prevent confusion and assumptions.
Teaching Methodology
- Interactive approach – plenty of practice, real-life examples, and hands-on exercises.
- Real-world scenarios – emails, meetings, one-on-one conversations, and challenging encounters.
- Reflection on your own style – discover what works for you and what undermines you.
- Honest feedback – factual, specific, and constructive.
- A healthy dose of humor – because when we enjoy ourselves, we learn better.
Program Overview
We’ll start by looking at how you usually communicate – with colleagues, your boss, clients. We’ll map out your strengths and blind spots. Then we’ll dive into specific situations: how to say “no,” how to resolve tension in a team, how to deliver a complex assignment so the other side truly understands.
The course is hands-on – you’ll practice conversations, discussions, and giving feedback. Step by step, you’ll gain more confidence, learn to phrase things more precisely, and pick up on what the other side doesn’t say out loud. You’ll leave with tools that make your communication not just “an exchange of words,” but real understanding.
Benefits for your team
- Smoother and more effective collaboration – fewer misunderstandings, clearer assignments, quicker agreements.
- Better working relationships – more empathetic communication, greater trust and openness.
- Ability to handle conflicts and tension – a calmer environment where issues are addressed, not ignored.
- Greater confidence in interactions – people know how to speak up in tough situations and how to truly listen to others.
- A communication culture based on respect – direct yet considerate communication throughout the entire organization.
Why do we do all of this?
Because communication often takes up the most time – yet few people verify that they were truly understood. And also because we believe that good communication can change the work atmosphere, relationships, and results.
We don’t want to turn you into perfect speakers. We want you to speak as you do — just a bit better, more consciously, and more effectively. So there are fewer unnecessary conflicts, misunderstandings, and lost time.
Request customized training
Do you need advice? Call us
+420 724 812 712
Other participants have tried
Those who join us for their first training soon realize that our offer doesn’t end with just one course. Each program brings a new environment, practical challenges, and a different kind of experience—whether it’s a professional training, a team game, or an outdoor event. Discover our other unique programs as well:
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Companies that wanted more than just training
These companies are our satisfied clients – they know that real knowledge doesn’t come from passive listening alone, but from active engagement, tackling challenges, and sharing experiences.
Education through the Eyes of Participants
See what happens when theory steps out of the classroom into practice. Our training brings situations that engage participants, develop their skills, and leave lasting experiences that people talk about for a long time.
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